my cell phone

i have the env2..like this picture.. but right now i am very upset with it... the front screen buttons aren't working... okay well every button but the "okay" button in the middle is working.. and one might say.. well that's not too bad, it's only one button! but no. This button unlocks the entire front screen. and then one might say, "well duh jenna, set you're phone so it doesn't lock and you won't have a problem"...but no. i tried this and then the phone calls random numbers and causes problems. not to mention the fact that to do pretty much anything on the phone you need to press 'okay' before you do it.
so now everyone's thinking.. duh jenna go get a new one. and yes, that would be smart.. i even have insurance on it and they will just give me a new one.. but it's just a pain.. to go all the way to a verizon store, wait in the service line, explain the problem to the worker and explain that i didn't do anything wrong to it, it just happened on its own, get sent off into the mall for 45 minutes, just to come back to hear them tell me they need more time to figure it out, just for them to give me a new one of the same phone that doesn't have any of my settings in it.

thanks for listening to me vent =] i'll suck it up and take my phone to verizon sooner or later, but for now - i'm content with the inside of my phone, so i'll live.